Returns & Exchanges
At HARLOWE, we want you to love every piece you purchase. If you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items with tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via our portal.
Drop Off Your Return
Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of generating your label.
Receive Your Refund
Once our team inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing